Contact us
1. Fastest ways to reach us
Live chat: sign in and open Live chat from the menu or the app, and a member of our team will reply.
Request help: sign in and send a request from Contact support. You will get an answer in your notifications and by email.
Assistant: the help chat answers most questions about posting ads, payments and your account at any time.
2. Reporting a problem
To report a suspicious ad, open the ad and tap Report. To report a user in a chat, use the menu in that chat. Reports go straight to our safety team.
If you were scammed, report it to us and to the police, and keep the chat and payment details as proof.
3. Privacy and data requests
To get a copy of your data, sign in and open Account security → Download my data. For other privacy questions, email us at [email protected], or use Request help in your account.